Help Centre
Frequently asked questions
Everything you need to know about FLN.
Submit your assignment requirements using our order form — subject, word count, deadline, and any specific guidelines. You'll receive an instant quote and can confirm your order in minutes.
Most students are matched with a verified expert within 30 minutes. For urgent orders (under 6 hours), we prioritise matching immediately.
Subject area, assignment type, word count, deadline, academic level, and any specific guidelines or marking criteria your university uses. You can also upload reference files.
Yes — you can browse our expert directory and request a specific expert when placing your order. We'll do our best to accommodate the request subject to availability.
Every order is written from scratch to your exact requirements. We provide an originality report (powered by Turnitin or Copyscape) with every completed order.
Our experts write to UK university standards. They follow your institution's specific guidelines, citation style (APA, MLA, Harvard, Chicago, Vancouver), and word count requirements precisely.
All experts are vetted academics holding at least a Bachelor's degree in their subject area. Many hold Master's degrees or PhDs. Every expert completes a sample writing assessment before joining FLN.
Price depends on word count, academic level, and deadline. Undergraduate essays from 1,000 words start at $29. Use our price calculator on the homepage for an instant quote.
No. The price shown at checkout is the final price. Rush fees are displayed upfront before you confirm. Revisions are always free.
Yes — returning students receive loyalty discounts. We also run seasonal promotions. Check the homepage for current promo codes or ask our support team.
We accept all major credit and debit cards (Visa, Mastercard, Amex), Apple Pay, Google Pay, and bank transfer for large orders.
Yes — 100% confidential. We never share your personal details, order information, or any files with your university or any third party. Our privacy policy complies fully with UK GDPR.
No. We do not share any information with universities. Your order is visible only to you, your assigned expert, and our quality team.
All payments are processed via Stripe, which is PCI DSS Level 1 compliant — the highest level of payment security. We never store your card details.
Every expert application is reviewed by our team. We verify academic qualifications against issuing institutions, assess a timed writing sample, and check identification before approving any expert.
If your expert misses the agreed deadline, you are entitled to a full refund of the rush fee. If the work is not delivered at all, you receive a full refund.
Unlimited free revisions within the scope of the original requirements. If you change the requirements after delivery, a revision fee may apply.
Most revisions are completed within 6–12 hours. For urgent revision requests, our experts aim to turn them around within 3 hours.
If we cannot resolve your concerns through revisions, you can request a refund under our money-back guarantee. See our Refund Policy for full details.